1. How is the information loaded into the Magic Mirror?
Our technical team could remote connect to the Magic Mirror to load the information into it. We would also quarterly upgrade magic mirror software, to support and diagnose issue over the phone and via remote connect support as part of our support contract’s services.
2. Once we've bought the mirror is it possible to change and customize options and functions by ourself after the first use?
Yes, you’re able to do the standard customisation to fit into your future marketing events or to suit your client’s branding. You may upload and replace the assets to the mirror via a control panel. For example, you could customise the photo frame, branding logo, idle video and upload it to the control panel. You could also customise the photo sharing text on the social media (email, Facebook and Twitter) through our control panel. And if you require any technical support from us, our technical team could remotely connect to the mirror to assist you further.
3. The programming part, is it done by your company in which we will send you the necessary visuals and logos?
Yes, our technical team would be doing the programming part (the software modules) while the interactive content such as video, photo frames, logos, etc. would be provided by the retailer or digital agency. A customization document, specifying the format of the interactive content, would be sent over to the interactive content provider.
4. For the pre-included games, can I know if the games are customizable or there’s a selection of few games?
The game objects (which are dropping from the top) and the ‘container’ (to collect the dropping items) are customizable based on retailer’s requirements. The game rules to win the voucher are also customizable. What we would need from your side are just some game object images in the pre-determined format and also some details about the social media sharing. After getting the images, we would incorporate it into our standard game flow to ‘reskin’ it so that the game UI is matching with your event’s requirements.
5. What is the predetermined format for clothes images?
Clothes images should be in PNG format with invisible background, at 1200 * 2700 dimensions, placement of clothes within image must be according to a provided mannequin image (please download from here ), the image should be facing front without any angle distortion. Please zoom in the shoulder part of the mannequin image and adjust the clothes images to exactly align with the shoulder of the mannequin. This is to optimize the accuracy when users virtually try-on the dresses on Magic Mirror.
6. Do you provide a standard workflow that we can use?
Yes, we’ve standard user flow for customers to reuse and rebrand to suit their brand image.
7. Does it also support eyewear and necklace?
Yes, we can support eyewear and necklace. The eyewear and handbag images will be superimposed on the user’s face and neck in the photo taken respectively. Images should be in PNG format with invisible background, at 1200 * 1200 dimensions, placement of eyewear or necklace within image must be according to a provided mannequin image (please download from here).
8. Ideally, what would be the recommended number of items that can be show cased in Magic Mirror?
Ideally, we would recommend retailer to showcase 20-30 items on Magic Mirror. These items could be the latest collection, hot selling items, recommended items for different looks, etc.
9. Are there ways to implement a combination of 2 or 3 clothes on the screen, which you can build in?
We can combine 2 or 3 clothes on the screen but it is not recommended as these clothes would not be nicely matched. What we would suggest is you could combine these clothes into a single image and it would looks much better than multiple separate clothes images displayed on the same screen.