Interactive Wayfinding Kiosk Solution

Interactive Wayfinding Kiosk | Touch Panel


Brand Name:

Magic Mirror 24™

Display Size:

24” Touch Screen


12kg (26lbs.)





Glass Type:

5mm Safety Glass with Mirror Finishing

Technical Data Sheet:

Optional Add-Ons:

Magic Mirror Stand (Horizontal)

24" Wayfinding Kiosk

The 24 inch interactive wayfinding kiosk helps visitors to easily navigate to their final destination. Using a web-based control panel, you will be able to update tenant’s information and digital advertisement contents remotely from any networked location, to ease the navigation process.

By displaying the shortest pathway from Point A to Point B, a wayfinding kiosk eases the process of visitors navigating through the venue space. This enhances the overall experience and leaves a good brand impression among the visitors.

With AI integration, it also provides store recommendations based on visitor's searches. In addition, shopping malls can update tenants' information through the control panel.

Technical Details
Cabinet Dimension (mm) 420(L) x 710(H) x 60 (W)
Weight 12kg (26 lbs.)
Voltage Input Range 100 - 240 V
Glass Type 5mm Safety Glass with Mirror Finishing
Mounting Type Vesa 100
Primary Storage 128 GB SSD
System Memory 4GB DDR3
Graphics Intel HD Graphics
Touch Technology 3ms Capacitance Touch
Display Ratio 16 : 09
Operating Temperature 0°C to 40°C
Additional Information
Shipping Weight 20.5kg
Shipping Dimension (cm) 86(L) x 57(W) x 40(H)
Minimum Order Quantity 1 unit
International Delivery
(Outside of United Kingdom)
(i) Air Shipment: 2 - 3 weeks
(ii) Sea Shipment: 4 - 6 weeks
Manufacturer Warranty 1-year
Support With a support contract, technical support is available through phone and email.

Key Hardware Benefits

Magic Mirror 24


To startup, the digital kiosk is only required to be connected to a power socket and LAN/WiFi.

Installation Types

Installation Types

Two different installation options are offered for this digital kiosk - wall mount or supported by stand.

Safety Glass

Safety Glass

A 5mm safety glass with mirror finishing is installed on a Magic Mirror 24 for safety purposes.

Offline Kiosk

Offline Kiosk

Without Internet connection, the wayfinding kiosk will still be able to function and run regularly.

User Friendly

User Friendly

No technical personnel is required to operate the Magic Mirror online portal as it is fairly straightforward.

Online Content Management

Online Content Management

Store relocation tools, data analytics, and health checks of kiosks can be accessed remotely.

Key Software Benefits



Rent out digital space and generate extra advertising revenue through the kiosk. Updates of new advertisements can also be done through the control panel.



Helps visitors to easily navigate from Point A to Point B. Visitors can search by floor, name, or category. An image of the desired location will also be displayed.

Usage Reports

Usage Reports

Highest usage hour, day and more will be recorded into an online portal. Management can access and view reports of different kiosks through a control panel.

Dynamic Information

Dynamic Information

Local time, date, weather, temperature and more can be displayed on the interactive wayfinding kiosk.

Software Features

Content Management System

Store Relocation Tool

Digital kiosks allow management to have the flexibility of updating the tenant's information through the control panel. The information on all the digital kiosks will be updated simultaneously, thus reducing the need for extra labor.

Data Analytics

Data Analytics

A data analytic platform that provides graphs, reports, weekly usage, monthly usage and more. Through the platform, the management team can also perform health checks on all digital kiosks remotely.

Photo Canvas

Multi-Language and Media Support

Cater to a greater audience by having a multi-language feature. An on-screen keyboard would also be available for visitors to key into the search bar. Images of the final location will also be displayed on screen.

Digital Signage Media Player

Digital Signage Media Player

A “Welcome Guest” message can be displayed on the screen to develop personalized experiences. Advertisements can also be featured on the kiosk to generate extra advertising revenue.

Multi Level User Management

Access and Facility Finder

Quick reference buttons are available to facilitate users in finding the access or facilities such as elevators, concierge counters, ATMs, restrooms, etc. Simply tap on the reference button and the facilities will be displayed on the floor plan.

Graphical Route Visualization

Graphical Route Visualization

After destination is selected, the shortest route will be calculated and an animated path will be displayed, visualizing the directional route to destination. Other stores within the same category will also be displayed on the screen.

Related Industries

Related Industries

Mall Directory

Mall Directory

Make finding any of the 500 retail stores a personal, immersive experience.

We have worked with:

Jervis Shopping Centre, UK
Sunway Pyramid Mall, Malaysia
Dubai Mall, UAE
Gallery Lafayette, France
Airport Wayfinding

Airport Wayfinding

Direct passengers to the right gate after scanning their boarding pass.

We have worked with:

Hamburg Airport, Germany
London Gatwick Airport, UK
Changi Airport, Singapore
Museum Gallery Wayfinding

Museum Gallery Wayfinding

Engage with guests at every touch point from entry to exhibit spaces, common areas and exhibit areas.

We have worked with:

Edgerton Explorit Center, US
Questacon Science Centre, Australia
Bow Habitat Station, Canada

Frequently Asked Questions

1. Does a digital store directory require Wi-Fi or Internet connection?

Yes, internet connection is needed for new store updates, but it is not needed to run daily wayfinding operations.

2. Does a digital store directory have an interactive search bar?

Yes, visitors will be able to search by category, store names, and mall amenities. The directory will also provide a list of popular searches by other visitors.

3. Can we combine advertisements and wayfinding in the store directory?

Yes, a digital store directory can display the tenant's promotional poster/video and guide customers to the specific store location.

4. How are updates done for new tenants in the mall, shops, restaurants?

Through an online portal, you can update the location of new tenants, store information and more.

5. Can a digital store directory collect data analytics?

Yes, a digital store directory is able to track the number of clicks, the highest usage hours, interaction time and total passer-byers through an online platform.

Download Info Pack More FAQs

Contact us at [email protected] or give us a call +44 (0) 1344 937277

If you’re interested in getting Magic Mirror for your shopping malls, please contact us for further information. We’d love to hear from you, tell us more about what you need.

Contact Us